What Does a Shipping Agency Do?

What Does a Shipping Agency Do?

A shipping agency is a company that handles the logistics of a ship’s voyage. They are responsible for organizing cargo and ensuring all necessary paperwork is completed.

They also deal with customs and make sure the crew is properly restocked. They can also pay bills on behalf of the ship’s owner.


The logistics department of a shipping agency offers a variety of services. These services include handling the movement of containers, inland transportation, and customs clearance.

The most important service that a shipping agent can offer is the transportation of goods from one port to another. However, a shipping agency may also offer additional services that are not related to the shipment of goods. These services include providing documents and customs clearance.

A shipping agent will often provide these services on behalf of a ship’s charterer. This can be a very effective way to streamline the procedures associated with shipping.

Logistics is the synchronized process that involves managing the acquisition, storage, and transportation of products from the production site to the consumer. It also includes warehousing and inventory management.

Whether you sell products directly or through a third-party distributor, a strong logistics strategy is crucial for building your brand. 70% of online shoppers want to know they can receive their order within a reasonable time frame and at an affordable price.

When choosing a logistics provider, consider how well they understand your needs and what technology solutions can help you overcome your challenges. Ask them to show you examples of real-world solutions they have created for their clients’ unique problems.

Many logistics companies are implementing new technology to help them streamline their operations and reduce costs. This is an exciting opportunity for logistics consultants who are familiar with the latest logistics technology tools.

A logistics consultant should have a firm grasp of supply chain management and a deep understanding of how it affects your company’s bottom line. They should also be able to assess your supply chain for strengths and weaknesses, and recommend appropriate solutions that will optimize your operations and improve your bottom line.

A logistics consultant should have a bachelor’s degree in business, industrial engineering, or a related field. A graduate degree is also helpful. Employers prefer candidates with at least two years of experience in logistics. They also look for professionals who have certifications from premier logistics organizations.


If you’re a global shipper, your business depends on your ability shipping agency to master the customs clearance process. It’s a critical task that lots of departments, from the sales team to the purchasing department to logistics and finance, depend on you to master – and to do it well.

It’s a complex and time-consuming process, but it can also be streamlined with the right expertise and tools. That’s why you should consider using a customs broker, which is an expert partner who oversees the process, completes and files the necessary paperwork on your behalf and acts as a compliance expert.

There are many steps in the customs clearance process, and each one requires specific documentation that must be accurate and completed. For example, a customs officer will examine your shipment’s paperwork to ensure that it includes a proper shipping label and commercial invoice. The commercial invoice must include the name and contact information of the shipper and the receiver, as well as the export date and airway bill number.

This document is vital in the customs clearance process because it’s how the customs agency identifies your shipment. The customs officer will also check that your documentation includes the correct Harmonized System (HS) classification for your products.

Each HS code identifies a product based on its unique characteristics, such as material, manufacturing process, and regulatory requirements, and helps the customs agency assess customs duty and other fees. A mistaken HS code could lead to higher customs duties than necessary, which could cause problems for you and your company.

You should have all of your customs paperwork ready before your shipment arrives at the port. This will help the customs agent process your goods quickly and efficiently so you can get them delivered as soon as possible.

For shipments that arrive at the port, you should also have a customs manifest in hand that details your shipment’s contents and value. This is crucial because it allows the customs officer to verify that all of your documents are in order and comply with all regulations.

The customs agency will use the manifest to identify your cargo as it is processed through the inspection process, and will keep track of the status of your shipment. The inspection process can take several days or weeks, depending on the type of import and the customs regulations in your country.


A shipping agency is a company that ships goods from one place to another. It also offers insurance services to protect the shipments.

Shipping is a high-risk activity, and there are many things that can go wrong during the process. These include delays, damage, theft and loss. Therefore, it is important to have insurance coverage for all these scenarios.

Getting the right type of insurance is essential for your business. It can help you avoid unnecessary losses and provide customers with a better experience.

If you want to get the best insurance for your business, you should work with a professional agent. They will be able to give you accurate rates and recommend the right policy for your needs.

There are several different types of shipping insurance, shipping agency including carrier liability and primary shipping insurance. Both of these policies offer peace of mind and can help you avoid the hassle of filing a claim.

Carrier liability is a type of shipping insurance that covers damages and losses caused by the carrier. However, this is only an option if the shipper can prove that the loss or damage occurred during the carrier’s control.

It’s recommended that you purchase a carrier liability policy as soon as you begin importing or exporting your business. This can help you avoid the stress of paying for a claim and dealing with the lengthy claims process.

The costs of carrier liability vary between carriers, but they generally start at around $1.30 per $100 of declared value, depending on the carrier and your location. You should look into shipping insurance if you are planning to import or export large quantities of goods, particularly if you are going international.

In addition to carrier liability, there are other options for shipping insurance, such as primary shipping insurance and contingent coverage. The former will pay you back for any actual losses, and the latter will repay you only for those events that are covered under the policy.

You can get the right type of shipping insurance for your business by working with a trusted broker. They will be able to help you determine the best insurance for your business and find a company that can provide the coverage you need at a price you can afford.


Communication is a crucial component of any business. Whether you’re communicating with customers, vendors, or business partners, it’s important to be clear and concise in your messages. This can be especially true in the shipping industry, where small mistakes can result in serious issues for all involved.

In addition to being a vital aspect of any supply chain, the communication process also helps ensure that everyone in the company is working together. In fact, a recent study found that productivity improves 20-25% in companies with connected employees.

Throughout the entire shipping order fulfillment process, a lot of information needs to be kept track of. This includes customer details, vendor and carrier information, shipments, contracts, and other documents. The correctness of this data is essential as it affects the overall performance of a company.

This is why many shipping companies have embraced the use of automation technology. Robotic process automation (RPA) allows them to handle almost all of the tasks that need to be done in a timely and efficient manner, without any human intervention.

Another way that shipping agencies can benefit from RPA is by automating the shipment tracking and scheduling process. This saves time, money, and effort.

With the help of automation, the shipping agency can send automated emails or SMS messages to customers, letting them know when their packages are coming in. This can help them stay in touch with their customers and avoid losing sales due to a missed delivery.

Additionally, it can be used to keep track of shipments at all times, ensuring that the shipping agency always delivers them on time. This can also save the company money and improve their reputation.

Having an IVR system is also a great tool for a shipping agency, as it can help customers quickly reach the right department when they need assistance. This can also save the shipping agency time, as they won’t have to answer the same questions over and over again.

With all of these things in mind, it’s no wonder that the shipping industry is one of the fastest growing industries in the world. This is because it provides excellent customer service, allows for the transport of large quantities of goods, and contributes to economic development in most major economies.